Catch missed calls before they call the next shop.
MechLine AI answers missed, overflow, and after-hours calls for independent auto repair shops. It collects the customer’s name, vehicle, issue, callback number, and when they want to come in, then puts the summary in a simple dashboard for your team.
2016 Ford F-150
Grinding sound when braking
Preferred time: Tomorrow morning
2018 Subaru Outback
Overheating
Preferred time: Today after 2 PM
2012 BMW 328i
Oil leak
Preferred time: This week
No appointment booking. No calendar changes. No pricing promises.
MechLine does not replace your front desk. It catches missed, overflow, and after-hours calls, collects the customer’s info, and gives your team a clean callback summary.
Voicemail does not always save the job.
A customer calls while the counter is busy, everyone is in the bay, or the shop is closed. The call hits voicemail.
Sometimes they leave half the info. Sometimes they leave nothing. Sometimes they just call the next shop.
MechLine is built for that gap.
Counter is busy
The caller still needs a response even if your team is helping someone in person.
Everyone is in the bay
The phone rings right when your techs and advisors are tied up with actual repair work.
After-hours calls
Customers often call when the problem happens, not when the shop is open.
Incomplete voicemails
MechLine asks for the info your team needs for a clean callback.
Simple intake your team can actually use.
The point is not to automate your shop. The point is to make sure a caller does not disappear just because the counter was busy.
A call is missed, overflows, or comes in after hours.
The caller reaches your backup call flow instead of sitting in voicemail.
MechLine answers.
The caller knows they are speaking with an AI assistant for your shop.
It asks for the important details.
Name, vehicle, issue, callback number, urgency, and preferred time.
The customer gets a follow-up text.
They are told your shop received the info and will reach out.
Your team sees the summary.
The dashboard shows who called, what they need, and the next callback step.
A missed call becomes a clean callback summary.
A shop owner should be able to glance at this and know who needs a call back first.
Vehicle: 2016 Ford F-150
Issue: Grinding sound when braking
Preferred time: Tomorrow morning
Vehicle: 2018 Subaru Outback
Issue: Overheating
Preferred time: Today after 2 PM
Vehicle: 2012 BMW 328i
Issue: Oil leak
Preferred time: This week
What your team sees
- Customer name and callback number
- Vehicle year, make, and model when available
- Issue summary in plain shop language
- Preferred visit time for your team to confirm
- Status: new, urgent, contacted, or closed
First month free. Setup fee waived.
We’re early, so we’re working with a small group of founding shops first. For those shops, we’re waiving the normal $250 setup fee and making the first month free.
We’re doing this because we want real shop feedback, testimonials, and a better product before we scale.
After the free month.
Pages for the calls you want to stop losing.
Questions shop owners ask.
Hear how MechLine handles a missed call.
Send us your shop name and we can walk you through a sample missed-call flow. No payment info, no long setup call.
Email: info@mechlineai.com