Privacy Policy
Last updated: May 27, 2026.
By providing your phone number to an auto repair shop using MechLine AI, you agree to receive conversational and service-related text messages regarding appointments, updates, callbacks, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
What this policy covers
This policy explains how MechLine AI handles information connected to the public website, support requests, sample-call requests, and the missed-call intake service used by auto repair shops.
Information we may collect
- Information submitted through the website, such as name, shop name, email, phone number, and message details.
- Caller information collected for a shop, such as name, callback number, vehicle information, issue summary, preferred time, and call notes.
- Basic technical information needed to run, secure, and improve the website and service.
How information is used
MechLine AI uses information to respond to inquiries, provide support, deliver missed-call summaries to shops, send service-related follow-up texts, maintain the website and service, and improve call intake quality.
Text messages
By providing your phone number to an auto repair shop using MechLine AI, you agree to receive conversational and service-related text messages regarding appointments, updates, callbacks, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
Sharing information
MechLine AI does not sell personal information. Information may be shared with the auto repair shop connected to the call, service providers needed to operate the website or service, or when required for security, legal, or operational reasons.
Contact
For privacy or support questions, email info@mechlineai.com.